Health Literacy Starts at the Front Door: Dr. Catina O'Leary on Clear Communication
Update: 2025-11-12
Description
In this first episode of our new series on health literacy, Dr. Rhiannon Winsor speaks with Dr. Catina O'Leary, President and CEO of Health Literacy Media. Dr. O'Leary shares her inspiring journey from social work and behavioral research to leading a global nonprofit dedicated to making healthcare communication clear and actionable.
They discuss how communication drives behavior change, what it means to build a health literate organization, and how small shifts in language can have a big impact on cost, quality, and patient trust. From personal stories to practical takeaways, this episode shines a light on the real-world importance of making information accessible—and human.
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