Healthcare Enforcement Cases: GoodRx And BetterHelp (SPOKES Spring 2023)
Update: 2023-04-24
Description
The Federal Trade Commission (FTC) has recently taken enforcement action against both GoodRx and BetterHelp for their handling of sensitive health information.
GoodRx has been accused of failing to report unauthorized disclosure of consumer health data, while BetterHelp has been accused of deceptive marketing practices and violating data tracking and health privacy regulations. Both companies have been fined, BetterHelp $2.2. million and GoodRx $1.5 million. They are required to implement stronger privacy and data security measures.
These cases emphasize the importance of safeguarding sensitive health information and complying with data privacy regulations to protect consumers.
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