High-Touch Service in Changing Commercial Lending Tech
Update: 2023-10-11
Description
Is your bank adapting to evolving credit demands?
Banks and private lenders have been slow to adopt technology, but with shifting demands for credit products in both consumer and business markets, the imperative to offer a diverse portfolio of lending products is higher than ever. Michael Barnett, Founder and CEO at Loanspark, shares how banks are leveraging automation and the innovative ways technology is streamlining processes and increasing efficiency in the commercial lending landscape.
Join us as we discuss:
Banks and private lenders have been slow to adopt technology, but with shifting demands for credit products in both consumer and business markets, the imperative to offer a diverse portfolio of lending products is higher than ever. Michael Barnett, Founder and CEO at Loanspark, shares how banks are leveraging automation and the innovative ways technology is streamlining processes and increasing efficiency in the commercial lending landscape.
Join us as we discuss:
- The impact of customer preferences on the lending process
- The role of technology in high-touch vs. low-touch communication
- Key practices and insights for improving customer service
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