In this episode of Rethink Real Estate, host Ben Brady sits down once again with powerhouse agent Rachael Ashley of Harcourts Prime Properties to tackle a critical (and often overlooked) step in growing a real estate business: hiring your first assistant.Rachael shares her unfiltered experience—from the false start with her first hire to finally finding the right fit—and why the real motivation for bringing on help wasn’t just about doing less, but about creating more capacity to do the right things.You’ll hear how she documented her processes, delegated non–income producing tasks, and empowered her assistant to run open houses, manage operations, and drive results. Even more, Rachael reveals the surprising mindset shift agents need when moving from “solo agent” to “business owner.”If you’ve been debating when (and how) to hire help, this conversation is packed with practical strategies, lessons learned, and honest insights you won’t want to miss.⏱️ Timestamps & Key Topics[00:00:00 ] – Why Rachael decided it was time to hire an assistant[00:01:14 ] – The role of coaching in pushing her toward leverage[00:02:52 ] – Screening candidates: voicemail strategy that works[00:05:01 ] – The failed first hire and what she learned from it[00:07:16 ] – How she built her “hand-off” list of tasks[00:09:11 ] – Training challenges and the importance of patience[00:12:09 ] – Teaching assistants to run open houses correctly[00:14:38 ] – Using assistants to gather more powerful seller feedback[00:16:17 ] – What she’d do differently if hiring again[00:18:59 ] – Planning the next hire and building a real estate team🔗 Related Resources Below:🌐 For more information on Harcourts Auctions our non-distressed auction platform feel free to visit https://www.harcourtsauctions.com🔗 Connect with Rachael Ashley & Harcourts Prime Properties:https://www.harcourtsprime.com/agents/Rachael-Ashleyhttps://www.instagram.com/rachaelashleyrealestatehttps://www.linkedin.com/in/rachael-ashleyhttps://www.facebook.com/RahaelAshleyHarcourtsPrimeProperties/🔗 Connect with Ben Brady and Harcourts Auctions:⁠Facebook: https://www.facebook.com/Benbradyharcourts⁠⁠LinkedIn: https://www.linkedin.com/in/ben-brady-0b223517⁠⁠Instagram: https://www.instagram.com/harcourtsauctions⁠⁠Facebook: https://www.facebook.com/HarcourtsAuctions⁠👉 Don’t forget to like, comment, and subscribe for more real estate strategies, marketing tips, and behind-the-scenes conversations designed to help you build a listing-focused business that lasts.