Revenue Management – The Podcast

“I wanted to do something to help a new generation of leaders.”

Developing people, changing the operation, and making it work better

Highlights from This Episode

Lily Mockerman:

Antoine Berberi:

Lily and Antoine go on to discuss:

• • • •

For questions or more information: Cedar Hospitality Partners LinkedIn: Antoine Berberi

Read more articles on Hospitality Revenue Management on our ThinkUp Thought Leadership page.

Join us live on the This Week in Hospitality Live Show, which you can register for at hospitalitydigitalmarketing.com/live.

Welcome to Hospitality Highlights! In this 19th episode of the ThinkUp Podcast, host Lily Mockerman talks with Antoine Berberi, CEO

and principal at Cedar Hospitality Partners.

Antoine’s hospitality career began with Hilton International Worldwide and moved to Senior Vice President of Proper Hospitality. Antoine then founded Cedar Hospitality Partners to implement his unique perspectives on all things hospitality.

Revenue management obviously works closely with sales and marketing departments. In your opinion, what should that interaction look like?

A daily business review must occur every single day for discussion of ADR occupancies, promotions, packages, forecasts, and daily pick up trends. The general manager should also be involved. The yield management meeting, again, should include everyone, including operations, to analyze and discuss any revenue opportunities in the hotel. You need to talk about the overall revenue and really involve the entire operation.

How to fix departmental relationships which have been derailed by various personalities

Correlation of online reputation and maximizing revenue management

Training the staff to infuse the revenue culture into all departments

The top things that the Front Office staff can do to assist the Revenue Manager in being successful