How AI chatbots are turning the tables on scammers

Update: 2025-01-14

Description

Scam calls about fake warranty renewals, non-existent credit card bills and more are still a global problem. But some companies and telecommunication providers are turning to AI chatbots to intercept the calls before they ever reach a real person. Marketplace’s Meghan McCarty Carino recently spoke with Dali Kaafar, founder and CEO of Apate AI, an Australia-based company creating these chatbots, about how his company is designing these bots to scam the scammers.

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How AI chatbots are turning the tables on scammers

Marketplace / Marketplace Tech Staff

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How AI chatbots are turning the tables on scammers

Marketplace / Marketplace Tech Staff

How AI chatbots are turning the tables on scammers