How Authenticity Drives Operational Excellence in Industry
Update: 2025-09-18
Description
From administrative temp to Head of People at Expanded Metal, Jo Lloyd shares her 12-year journey of transforming leadership in manufacturing. She explains how the industry has shifted from command-and-control management to a people-first approach.
In this episode you will learn:
- Leadership is about guiding with collaboration, not ego
- Emotional intelligence drives better decisions and stronger teams
- How Expanded Metal moved from hierarchy to collaboration
- The importance of diversity and cross-training in modern manufacturing
- Why leaders should be accessible and help others succeed
Listen for a conversation that challenges traditional leadership and champions inclusivity, collaboration, and emotional intelligence.
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