DiscoverManufacturing LeadersHow Authenticity Drives Operational Excellence in Industry
How Authenticity Drives Operational Excellence in Industry

How Authenticity Drives Operational Excellence in Industry

Update: 2025-09-18
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From administrative temp to Head of People at Expanded Metal, Jo Lloyd shares her 12-year journey of transforming leadership in manufacturing. She explains how the industry has shifted from command-and-control management to a people-first approach.

In this episode you will learn:

  • Leadership is about guiding with collaboration, not ego
  • Emotional intelligence drives better decisions and stronger teams
  • How Expanded Metal moved from hierarchy to collaboration
  • The importance of diversity and cross-training in modern manufacturing
  • Why leaders should be accessible and help others succeed

Listen for a conversation that challenges traditional leadership and champions inclusivity, collaboration, and emotional intelligence.

Please subscribe to the channel for more content! Theo James are a Manufacturing & Engineering Recruiter based in the North East, helping Manufacturing and Engineering firms grow across the UK. Please call us on 0191 5111 298

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How Authenticity Drives Operational Excellence in Industry

How Authenticity Drives Operational Excellence in Industry

Mark Bracknall