In this episode of Fuel Your Drive, I share a powerful story about a recent doctor’s visit that turned into a lesson on customer service, culture, and the importance of listening to your clients. Business is about constant evolution—if you’re not changing, you’re not growing. I break down why customer feedback is the ultimate driver of success, how ignoring it can destroy trust, and why convenience is king in today’s world. Tune in to hear how you can build a listening organization, pivot with purpose, and fuel growth by putting people first.

SUBSCRIBE: https://www.youtube.com/channel/UCJkh-idOsUdPNS9gODy9qUQ

Connect with Josh York:

Website : https://joshyorkgg.com/

Instagram : https://www.instagram.com/joshyorkgg/

********* WHO IS JOSH YORK? Josh York is an American entrepreneur and the founder & CEO of GYMGUYZ, a fast growing, fitness franchise. GYMGUYZ is #1 in Home Personal Training, providing convenient, customized and creative workouts at a setting that works best for each client. Headquartered in Plainview, New York, GYMGUYZ operates over 250 franchised locations in 30 states and 3 countries. In 2008, York started GYMGUYZ in the dining room of his parent’s home with a laptop, and a vision. The demand for in Home Personal Training was growing, and so was GYMGUYZ. In 2014, York received approval to franchise the GYMGUYZ brand , with the first franchise opening that year in Westchester County, NY and the first international location opened in Canada in 2017. York has said his vision is his guarantee and often can be heard saying “In 15 years we will be the largest fitness brand in the world. The chance of that not happening, you will have a better probability of seeing elephants fly”! York lives on Long Island with his wife Stacy and two young sons and enjoys spending his free time with his family, playing ice hockey or working out. York is the author of the bestselling book, FUEL, WHAT IT TAKES TO SURVIVE AS AN ENTREPRENEUR, selling 8000 copies in 2 months. York is a true entrepreneur driven by passion, no stranger to risk, and a leader who knows the value of building a strong culture with a commitment to being the best. **************