When emotions run high and tension fills the room, average managers react — but great leaders de-escalate.Conflict is inevitable in business, but chaos doesn’t have to be. According to the American Management Association, managers spend between 20–40% of their time dealing with workplace conflict — time that could be spent driving strategy, building trust, and leading teams to perform at their best.In this Leadership TTP video, Jason LeDuc shares three battle-tested techniques that help leaders stay calm under pressure, defuse emotional confrontations, and turn potential crises into opportunities for stronger collaboration and trust.🎯 Here’s what you’ll learn:1) Regulate Yourself First – You can’t bring calm if you’re the one bringing the chaos. Learn how to separate emotion from identity and model composure that sets the tone for your entire team.2) Create a Psychological Safe Zone – Discover how Harvard research on psychological safety shows that when people feel safe to speak openly, conflict turns into problem-solving instead of blame.3) Focus on Interests, Not Positions – Shift from “my way vs. your way” arguments to meaningful conversations that uncover shared goals and real solutions.You’ll also pick up bonus de-escalation tactics you can apply immediately:• Slow down your response instead of matching intensity.• Use phrases like “Help me understand what’s most important to you.”• Debrief after every resolution to learn and grow as a team.• When appropriate, use humor wisely to break tension and reconnect.Whether you’re a corporate executive, HR professional, training manager, or startup founder, this episode gives you actionable strategies to handle conflict like a pro — without losing your composure or credibility.Because remember:Great leaders don’t avoid conflict. They embrace it, master it, and turn it into progress.💬 Let’s talk:What’s the toughest workplace conflict you’ve had to de-escalate recently — and what did you learn from it?Drop your story or insight in the comments below 👇. Your experience could help another leader grow.Onward and Upward! 🚀Ready to Lead With Confidence? Subscribe & Stay Ahead!🎥 Watch, learn, and take action! Don’t miss more cutting-edge leadership training—hit SUBSCRIBE now!🔔 Turn on notifications so you never miss an episode packed with leadership insights!📩 Share this video with someone who needs to hear it today!📌 Exclusive Leadership ProgramsWant to take your leadership development to the next level?🔥 Be the Boss You Always Wish You Had (Self-Paced Leadership Training for Tech Managers) → Enroll Now https://www.leducleadership.com/bethebossprogram🏆 Leadership Academy (Corporate Training for Teams) → Learn More https://www.leducleadership.com/leadershipacademy📞 Book a discovery call: https://link.marketingmoneymachine.co/widget/bookings/training-discoveryAbout Jason LeDuc:Jason LeDuc is a seasoned leader and esteemed leadership consultant, drawing from his extensive experience in the U.S. Air Force and beyond. With a passion for empowering individuals to unleash their full potential, Jason is committed to fostering a new generation of visionary leaders. Connect with Jason and embark on a journey of leadership enlightenment today!How to reach Jason LeDuc:Email: info@leducleadership.comWebsite: https://www.leducleadership.com/LinkedIn: https://www.linkedin.com/in/jason-leduc-3469823/Instagram: https://www.instagram.com/leducleadership