DiscoverDesignRush PodcastHow Saying “No” Helped This NYC Agency Grow and Keep Its Clients
How Saying “No” Helped This NYC Agency Grow and Keep Its Clients

How Saying “No” Helped This NYC Agency Grow and Keep Its Clients

Update: 2025-07-16
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Stop Spreading Yourself Thin. Say ‘No’ to Win. In this episode of the DesignRush Podcast, Brand New: a collective Co-Founder Kellie Pean and Managing Director Sophie Jacoel share the real strategies behind their agency’s year-over-year growth — including one that might surprise you: saying “no.” From avoiding burnout to retaining long-term clients, these founders break down how clarity, boundaries, and culture-first leadership helped them scale without selling out. What You’ll Learn: How saying “no” actually drives growth Tips to prevent agency burnout and team fatigue How to retain clients without chasing every pitch The link between clarity and creative excellence Why niche focus builds trust and authority 🎧 Watch now on YouTube, Spotify, or Apple Podcasts 🔔 Subscribe for weekly agency growth insights #AgencyGrowth #ClientRetention #BurnoutPrevention #CreativeLeadership #DesignRushPodcast FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH#BusinessStrategy #FutureOfBusiness #CompetitiveAdvantage #DesignRushPodcast #RishadTobaccowala #BusinessTransformation #StrategicThinking #InnovationInBusiness #GrowthStrategy #leadershipinbusiness

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How Saying “No” Helped This NYC Agency Grow and Keep Its Clients

How Saying “No” Helped This NYC Agency Grow and Keep Its Clients

DesignRush Podcast