DiscoverNZ Business OwnersHow Stories Shape Our Decisions With Brian Burgess
How Stories Shape Our Decisions With Brian Burgess

How Stories Shape Our Decisions With Brian Burgess

Update: 2024-05-03
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Guest, Brian William Burgess: https://www.swainwoodham.co.nz/


Chapters


00:00 Starting a Company in 1996


02:55 Referrals and Building Relationships


05:01 The Value of Insurance and What Clients Buy


07:58 Developing Financial Advisors


11:47 Dealing with Emotional Situations


15:52 The Role of Insurance in Healthcare


19:56 Understanding the Client and Product Features


21:47 Understanding Clients' Concerns


22:15 Simplifying Complex Concepts


23:01 The Power of Storytelling


24:04 The Impact of Storytelling


25:30 Using Stories to Educate Clients


26:10 The Role of Intuition in Storytelling


27:29 The Importance of Claims


28:21 The Power of Personal Stories


29:19 The Significance of Trust and Honesty


29:58 Creating Compelling Offers


32:16 Changing the Perception of Insurance


35:36 Expanding Beyond Insurance


38:11 Adding Value to Clients' Lives


41:18 Understanding Clients' Needs


42:58 Having Hard Conversations


44:04 The Bell Curve of Insurance

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How Stories Shape Our Decisions With Brian Burgess

How Stories Shape Our Decisions With Brian Burgess

Ryan J Melton