During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

Follow Rob and Salesforce on Twitter:

• @RetailRobGarf
• @Salesforce

See all Salesforce holiday research and insights:

• Holiday Shopping Report
• Holiday Insights Hub