How To Recession Proof Your Business, Pt. 3
Description
"When trust is low, in a company or a relationship, it places a hidden "tax" on every transaction: every communication, every interaction, every strategy, and every decision is taxed, bringing speed down and sending costs up. I experience that significant distrust doubles the cost of doing business and triples the time it takes to get things done." - Stephen Covey.
Companies that already provide a basic level of customer service can survive a recession. Still, those companies that go above and beyond will excel during these often hard economic times. Everything from your customer service to your sales funnel to your service offerings must be audited to ensure you provide the best service.
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