In this episode, Simon Mais, CEO of EOS Hospitality, shares how his company has developed a way to give back to the communities it operates in without reducing the profits of the hotels it manages.

• Introduction to the Community Impact Program (00:59 ) - Learn about the 1% impact fee charged to hotel guests and how these funds are allocated for community benefits.
• Local vs. National Impact (01:10 ) - Understand the decision-making process behind focusing on local community impact rather than national organizations.
• Case Study: Isla Bella in Marathon, Florida (02:05 ) - Discover how Isla Bella generated $400,000 in community impact dollars and supported local initiatives like schools, the Turtle Fund, and the Turtle Hospital.
• Partnership with Conch Republic Marine Army (02:26 ) - Explore the partnership with a volunteer organization that cleans beaches and how guests can participate in these activities.
• Impact on Local Environment and Tourism (03:07 ) - Learn about the environmental benefits and how clean beaches and waters enhance the hotel experience for guests.
• Example from Kennebunkport Resort Collection in Maine (04:09 ) - Hear about the donation to Habitat for Humanity and the construction of houses for employees.
• Community Feedback and Business Benefits (04:40 ) - Understand the positive feedback from communities and how the program helps in attracting and retaining talent.
• Aligning Owner Interests with Community Impact (05:45 ) - Learn about the business benefits of the program, including reduced recruiting costs and enhanced community relations.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands