How a Hybrid Franchise Model Helped a Property Manager Focus on Hospitality
Description
In this episode, Uvika Wahi from RSU by PriceLabs sits down with Michael LeClerc, Founder of SkyRun Vacation Rentals, Park City, Utah, to explore how the hybrid franchise model helped him scale his short-term rental business while staying true to what matters most: great guest experiences.
Michael shares how his background as a professional chef shaped his approach to guest service, how he turned historic homes into successful vacation rentals, and why being part of SkyRun’s franchise system allowed him to focus less on backend operations and more on people, guests, homeowners, and his team.
🔍 In this episode:
How SkyRun’s hybrid franchise model supports growth while preserving hospitality
Why bundling convenience and quick response time is key to guest satisfaction
Michael’s “recipe for success” for property managers balancing scale with service
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