How to Fire a Client and Why It Can Be The Best Thing For Everyone Involved 😳
Update: 2024-08-29
Description
In this episode, host Jay Schwedelson discusses when and how to fire a client with Stephanie Love.
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Best Moments:
(01:25 ) Is it okay to fire a client? When should you fire a client?
(02:52 ) Signs to look for when firing a client: nightmare clients vs. misaligned vision
(04:36 ) Importance of firing rude clients to maintain team morale
(06:28 ) How to actually fire a client: have a direct conversation and document everything
(07:17 ) Dealing with potential negative reviews after firing a client
(08:35 ) Try to salvage the relationship first before terminating, if possible
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