How to Lead Through Uncertainty: Four Tools Credit Union Leaders Can Use Today
Update: 2025-06-25
Description
In this episode of C.U. On The Show, host Doug English welcomes back Heather McKissick of CUES to explore how credit union leaders can effectively lead during volatile, uncertain, chaotic, and ambiguous (VUCA) times. Drawing on her expertise and recent publication, “Leadership in Polarized Times,” Heather outlines four essential tools for staying grounded and creating resilient organizations—even when external conditions are anything but stable.
Check out the ACT Advisors Blog for a written summary of this episode!
Want to learn more about Doug English and ACT Advisors? Visit Home - ACT Advisors®Email doug@act-advisors.com if you have an idea for a future guest or topic.
Comments
In Channel




