How to Truly Understand What Your Customers Want with Rymel Dmot
Description
In this episode, Jo & Vicky are joined by Rymel Dmot an elite business coach who helps entrepreneurs to scale their businesses to £250k+. He also runs The Elite Millionaire Group teaching business owners how to invest and grow that way.
Rymel shares his journey from being a professional dancer and teaching assistant to becoming a serial entrepreneur and sought-after coach. The advice shared is to the point and tailored to those running dog businesses.
KEY TAKEAWAYS
- Investing in a business mentor to teach you the right way to run a business is no different to investing in a driving instructor to teach you to drive. Don´t let friends and family put you off.
- Don´t inadvertently devalue your service. How this can happen and what you can do to avoid this classic mistake is explained during the episode.
- Discounts are a win for a customer, but if you are doing twice the work, for you it is a loss. Instead, offer arrangements that benefit both parties.
- In the early stages focus on one or two options. That is how all successful businesses get started.
- Give customers a choice. Let them decide whether to opt for the cheapest or the more expensive option.
- Tempt customers by giving them exactly what they need. Provide true value – make hiring you a no-brainer.
- Do your market research before launching a new service. Rymel explains how.
- Show customers that you understand their pain e.g., the problem is my dog won´t come when called, the pain is I can´t take him anywhere without worrying he will run away.
- Humans will do more to get away from pain than they will to experience pleasure. Use that fact to hone your marketing efforts.
BEST MOMENTS
“Generating revenue is simply offering a real exchange in value.”
“Don't panic and worry about affordability …. just create choices.
“Present the harsh reality of what happens if the problem is not solved.”
EPISODE RESOURCES
https://www.instagram.com/rymeldmot
https://www.facebook.com/RymelDmot
SOCIALS AND IMPORTANT LINKS
https://www.tiktok.com/@letstalkdogbusiness
https://www.youtube.com/@LetsTalkDogBusiness
Website www.caninebusinessacademy.com
Community Facebook Group: https://www.facebook.com/groups/caninebusinessacademycommunity/
ABOUT THE HOSTS
Meet Jo and Vicky! They bring a combined 25 years of expertise in the canine industry. Jo, with a background in corporate business, and Vicky, a dedicated advocate for rescue organisations, form an unstoppable team. Beyond the mic, their lives are a whirlwind – managing two successful businesses, pursuing a full-time university degree, and parenting two little ones under four. Each of their homes combined is a lively menagerie, housing five dogs and an abundance of chickens.