We've all probably had a manager or leader who struggles to delegate. Sound familiar? 

This Career Hacks episode explores the art of delegation. It's an essential skill, particularly for new managers – and one that's often hard to master. 

Getting the right balance between a hands-off approach and micro-management is key, and an empathetic approach can really help, say the experts. 

Listen in to learn the behavioural traps that keep managers doing the work themselves, why burnout grows when clarity is missing, and how empathy offers insight into workload, motivation and fairness. 

Also, learn how to check in without hovering, why communication gaps create rework and the value of curiosity when assessing team capacity. 

You'll learn: 

• Why not delegating limits leadership impact 
• How technical experts can shift from doing the work to guiding it 
• The emotional and psychological drivers that shape team performance 
• How empathy and curiosity help leaders understand real workload and risk 

This Career Hacks episode is a must-listen for professionals seeking expert advice on how to best delegate. 

Host: Jacqueline Blondell, Editor, CPA Australia 

Guest: Daniel Murray, international keynote speaker and author of The Empathy Gap, a handbook for business leaders who want to form stronger connections with the people they lead. 

For more on this episode's guest Daniel Murray, head to his consultancy's website. 

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