In this episode, we have Kevin Surace, a prolific Silicon‑Valley innovator, inventor of the first cellular‑data phone, early AI virtual assistants, and author of The Joy Success Cycle.

Kevin shares hard‑earned lessons about the true nature of the CEO role: setting tone, culture, and direction while spending most of the day handling the “crap” – unhappy customers, product glitches, personnel issues, cash flow, and missed sales targets.

His broader advice for entrepreneurs is to focus on solving real problems for real people who have real money, warning against chasing vanity projects that lack market demand.

Kevin believes great CEOs must have been good followers first, learning from mentors and mastering two‑way listening. While fostering consensus, a CEO must also make decisive calls to keep the business moving, because every day of inaction costs money.

Website: www.kevinsurace.com

LinkedIn: ksurace

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