In the Age of Automation, How Do You Rightsize Your Workforce?
Update: 2025-08-04
Description
Given the productivity wins AI and AI agents offer, cutting headcount might seem like an obvious strategic move. But real efficiency, org success, and long-term growth hinge on rightsizing, not downsizing. VP, Research Lauren Acoba and Principal Analysts Jenna Fink and Caroline Chumakov explore why end-to-end workflow reinvention, redefining roles, and reskilling talent are a necessity in the agentic age.
- The critical difference between downsizing and rightsizing (00:40 )
- Avoiding the trap of short-termism in workforce planning (2:50 )
- Lessons in building human-agent workflows (6:41 )
- How leadership paradigms shift in the agentic era (8:41 )
- Shaping the supply chain worker of the future (12:30 )
- Roles that are growing and declining in the face of AI (14:28 )
- Strategies to cultivate more Translators in your supply chain (16:34 )
- Balancing headcount reduction with mindful reinvestment (18:47 )
- What comes next: culture keepers and skills-based orgs (22:21 )
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