In this episode of Inside MedTech Innovation, Haley King, co-founder and CEO of Paxos Health, joins host Shannon Lantzy to explore how technology can level the playing field when patients face insurance denials.

Haley shares her journey from designing cardiovascular implants at Medtronic to founding a company that helps patients overturn insurance denials with a 90% success rate. The conversation examines why reimbursement strategy matters as much as FDA approval, how AI can help patients navigate complex coverage systems, and what happens when innovation meets the reality of payment barriers.

For med tech founders, innovators, and anyone who has faced an insurance denial, this discussion offers insight into the gap between regulatory approval and patient access, and how one startup is working to close it.

Timestamps:

00:00 Welcome to Inside Med Tech Innovation

00:04 The Invisible Barrier: Insurance Denials

01:01 Personal Story: Navigating Insurance Denials

02:50 Introducing Haley King and Paxos Health

04:19 Haley King's Journey: From Engineering to Entrepreneurship

14:23 The Birth of Paxos Health

20:30 From Service to Product: Building AI Tools

25:43 Navigating the Healthcare Ecosystem

34:28 Challenges in Pediatric Drug Testing

35:35 Software as a Medical Device

36:37 Navigating CMS and Private Insurers

37:53 The Importance of Reimbursement Strategy

44:31 Balancing Speed and Accuracy in Startups

48:51 Marketing and Sales Strategies

56:24 AI in Healthcare Access

01:01:04 Patient Success Stories

01:03:15 Rapid Fire Questions and Closing Remarks

Follow Shannon and Haley:

Connect with Shannon: 

LinkedIn: https://www.linkedin.com/in/shannonlantzy/ 

Website: https://www.shannonlantzy.com/ 

Connect with Haley: 

LinkedIn: linkedin.com/in/haleymking/

Website: paxoshealth.com/about