🌐 Visit Retail News.AI, your premium destination for the most relevant, cutting-edge information in the retail sector: https://retailnews.ai

💬 Which of these trends do you think will shape the future of retail the most — and why? Share your thoughts in the comments below!

✅ Subscribe now and never miss a new episode of The Retail Podcast.

https://www.youtube.com/@theretailpodcast?sub_confirmation=1

If you are struggling to stay relevant in a rapidly evolving industry, looking for insights from major conferences like NRF, Shoptalk, and EuroCIS, or aiming to connect your digital funnels to physical events with measurable ROI, this channel is designed for you.

➡️ Hosted by Alex Rezvan and joined by some of the most respected voices in the sector, The Retail Podcast brings sharp, actionable insights from industry veterans with backgrounds at Microsoft and Verizon, where projects worth over $1.5 billion were directed. Our mission is to help retailers and businesses that sell to retailers anticipate change, embrace technology, and unlock new growth opportunities.

Here you will discover exclusive interviews with executives and innovators, coverage of global retail conferences, analysis of technology and AI trends, in-depth explorations of fashion, grocery, luxury, and eCommerce, and thought leadership that keeps your strategy relevant all year long. As part of the RetailNews.AI ecosystem, this channel does more than report the news—it shapes the conversation on the future of retail.

*Subscribe now and activate notifications so you never miss the strategies, stories, and signals defining tomorrow’s retail.*

--------
📲 Follow us on LinkedIn to stay connected with daily retail insights and industry updates.
https://www.linkedin.com/company/the-retail-podcast/

📩 Contact us at: Sofia@theretailpodcast.com

--------
Show Notes:

Guest: Ghadi Ali — Fashion & Retail Consultant; Jury Member at the Saudi Retail Forum; Top 50 Global Inspirational Women in Retail

What we cover:
• The KSA retail snapshot under Vision 2030  
• Trend #1: Omnichannel expectations and pharmacy execution  
• Trend #2: From price wars to experience-led retail  
• Trend #3: Data & AI powering decisions, inventory, and personalization  
• Serving older shoppers without forcing tech  
• No‑tech CX pillars: communication, transparency, easy returns  
• Trend #4: Sustainability—mindset vs price sensitivity  
• Trend #5: Localization: “tradition meets tomorrow”

Quotes:
• “Offline or online, the goal is a seamless journey.” — Ghadi  
• “Personalization works when customers raise their hand.” — Alex  
• “Design for inclusion: not everyone wants to ‘go digital.’” — Ghadi

Credits:
Host: Alex  •  Guest: Ghadi Ali  

Disclaimer: Views are the guests’ and hosts’ own. 

--------
⏱️ Timestamps

00:00 Intro: Five Things Friday x Saudi Retail

00:47 Meet Ghadi Ali: background, mission, recognition

01:51 KSA market snapshot & Vision 2030

02:33 Fastest growth: e‑commerce & Gen Z

02:55 Trend #1: Omnichannel expectations

03:51 Pharmacy example: one‑hour delivery

04:20 Omnichannel maturity vs challenges

05:36 Trend #2: Customer experience as differentiator

06:28 Store experiences that wow

08:03 Ramadan retail moments in‑store

09:12 Trend #3: Data & AI powering retail

09:54 Personalization: opt‑in matters

12:11 Serving older shoppers without tech

13:00 No‑tech CX: comms, transparency, returns

13:46 Shopping missions > silos

16:22 Trend #4: Sustainability—mindset vs price

17:20 Fast fashion tension & B‑Corp culture

18:55 Trend #5: Localization: tradition meets tomorrow

20:23 Closing & Riyadh visit shout‑out

--------
#TheRetailPodcast #Retail, #SaudiArabia, #Vision2030, #Omnichannel, #CustomerExperience, #DataAnalytics, #AI, #Sustainability, #Localization, #FashionRetail, #GCC, #RetailPodcast, #FiveThingsFriday