If you're an interior designer juggling client details, project timelines, and vendor information in your head while trying to focus on actual design work, this episode provides your roadmap for transformation.
Jessica Harling of Behind the Design specializes in helping interior designers get all those processes out of their heads and into documented systems that work automatically. With her unique background combining fourth-generation family business experience and theater training, Jessica understands both the design industry and what motivates creative minds to embrace systematic operations.
In this episode, Jessica reveals:

How to map your complete client experience from inquiry to project completion using her "life of the client" framework
Why keeping processes in your head limits business growth and creates unnecessary stress for both you and your team
The specific steps for transitioning from reactive business management to intentional, documented operations
How to train team members systematically instead of repeating the same instructions constantly
Why designer "squirrel moments" during planning sessions actually help create more effective systems
The key areas where documentation saves the most time and reduces costly errors

Whether you're drowning in mental checklists or struggling to train new team members effectively, Jessica's insights will transform how you approach your business operations and help you build a design practice that enhances both your creative work and personal wellbeing.
Connect with Jessica:
Website: https://gobehindthedesign.com/
Instagram: https://www.instagram.com/gobehindthedesign/
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