Interview with a Collections Manager: Audrae Dollar From Rainey Used Cars
Update: 2022-10-31
Description
Do you struggle with turnover in your collections department? I interviewed one of THE BEST collection managers out there, Audrae Dollar from Rainey Used Cars. Join us as we talk about employee retention, managing a team who works from home and we'll tackle implementing training. After that's all said and done, I will play an example collections call where information is verified and payment is taken in under a minute.
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