Episode Guest:

Jhorvis Tyrell is a Warehouse Operative at Marks & Spencer who started through the Prince’s Trust programme. From overcoming nerves to becoming a confident team player, he’s passionate about helping customers get their orders on time — every time.

Episode Timestamps:

0:00 Introduction

0:50 Meeting M&S Through the Prince’s Trust

1:45 First Impressions of the Warehouse

2:30 How Jhorvis Handled His Nerves

3:15 Becoming a Picker — What the Role Involves

4:40 Confidence, Colleagues & Community

6:00 “Don’t Give Up” — Advice for Job Seekers

7:15 Supporting His Mum Through Work

8:20 Learning Automation Skills

9:45 Why M&S Feels Like a Family

11:00 What It’s Like Working in the Warehouse

12:20 Favourite Roles: Picking vs Automation

13:30 Helping New Starters Succeed

14:30 Jhorvis’ Duvet Flip — Why He Gets Up Each Day

16:00 Final Thoughts on Confidence, Mentors & Pride in the Job

Episode Partners

M&S

M&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.

https://bit.ly/4mVHfLO

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