Keep Customers Spending After Black Friday
Update: 2025-10-30
Description
You nailed your Black Friday sales — but did your customers come back?
In this episode, Salena Knight reveals how to turn one-time holiday buyers into repeat, loyal customers. You'll learn why 75% of shoppers never make a second purchase, and the simple retention strategies that can change that.
From the unboxing experience to post-purchase emails and referral programs, Salena walks you through the exact steps to build connection, drive repeat sales, and measure what's working.
🎧 Listen now and grab the free Discount Calculator to plan your next campaign:
👉 https://scale.theretailacademy.net/discount-calculator
#RetailStrategy #CustomerRetention #EcommerceGrowth #BusinessProfitability
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