The Bulletproof Dental Podcast Episode 371

TITLE: Leadership, Balance & Fulfillment with Debra Nash

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

GUEST: Debra Engelhardt-Nash

DESCRIPTION:

In this engaging conversation, Debra Engelhardt-Nash shares her extensive experience in the dental field, discussing the importance of disaster preparedness, team training, and creating a positive patient experience. The discussion highlights the significance of leadership, communication, and balancing PPO and fee-for-service practices. Dr. Nash emphasizes the need for a supportive community and the role of masterminds in overcoming challenges in dentistry. The conversation concludes with insights on finding fulfillment in one's dental career and maintaining a positive attitude.

TAKEAWAYS:

• Debra Engelhardt-Nash is a well-respected figure in dentistry.
• Disaster preparedness is crucial for dental practices.
• Having specialized dental advisors can lead to significant savings.
• Creating a positive team culture enhances the patient experience.
• Training staff on customer service is essential.
• Navigating insurance can be challenging but is manageable.
• Fee-for-service practices require strategic planning.
• Leadership plays a vital role in practice success.
• Attitude can significantly impact team morale and patient care.
• Community support is invaluable for dental professionals.

CHAPTERS

00:00 Introduction to Debra Engelhardt-Nash

02:04 Disaster Preparedness and Relief for Dental Practices

06:07 The Importance of Team Training and Culture

08:48 Navigating Insurance and Patient Relationships

12:04 Creating a Positive Patient Experience

15:02 The Role of Leadership in Dentistry

24:15 The Impact of Attitude on Practice Success

30:22 Balancing PPO and Fee-for-Service Practices

35:06 The Importance of Communication and Verbiage

41:20 Humanize Your Team

51:14 That Moment it’s Time to Change Yourself  to Be Able to Grow Your Practice

1:03:08 Conclusion and Future Engagements

REFERENCES

Bulletproof Mastermind

Bulletproof Summit

Debra Englehardt-Nash