In this episode, host Michelle Pascoe sits down with global crisis and risk management expert Christine Miller. Together, they unpack how CEOs and executives can close the "leadership gap" by transforming uncertainty into strategic opportunity.

Drawing on decades of global work with the World Bank, Asian Development Bank, and emergency services, Christine reveals how empowering your mid-level leaders to assess and manage risk protects your brand, culture, and bottom line.

Michelle and Christine discuss:

• The real leadership gap — how excluding middle managers from risk decisions weakens organisations


• Crisis-tested lessons from Christine’s global disaster work with governments and corporations


• Why proactive risk management fuels innovation, culture, and trust


• The role of AI in risk, resilience, and real-time decision-making


• Practical steps to embed “risk thinking” in leadership systems

Resources & Links

• 
  Contact Chris directly: chris@b4crisis.com.au


• Access Risk & Risk Management resources: RMIA.org.au 

Work With Michelle

Michelle Pascoe helps hospitality, tourism, and service-based leaders build resilient, empowered teams that thrive in change. Explore her Leadership Development Programs, Customer Experience Training, and Keynote Speaking at michellepascoe.com.