In this episode, Rebecca is joined by Carrie Osman, CEO and founder of tech specialist consultancy, Cruxy.

They discuss the importance of creating a high-performance culture and the role of feedback and accountability in achieving this. They also explore the significance of consistency and branding in leadership, as well as the need for clear expectations and competency frameworks.

The conversation highlights the value of empathy and self-acceptance in leadership, and the challenges faced by women in leadership roles. The episode concludes with a call to action for continuous learning and self-improvement.

Takeaways

Creating a high-performance culture requires clear expectations, feedback, and accountability.

Consistency and branding are important in leadership to establish a strong identity and values.

Competency frameworks can help guide performance and provide a common language for feedback.

Empathy and self-acceptance are crucial qualities for effective leadership.

Continuous learning and self-improvement are essential for personal and professional growth.

Chapters

00:00 Introduction and Background
00:54 Creating a High Performance Culture
03:14 The Importance of Feedback and Accountability
04:39 Consistency and Branding
05:54 Differentiating High Performance
06:30 Balancing Kindness and Strength
07:35 The Impact of Leadership on Employee Happiness
08:05 The Importance of Holding the Line
09:32 Setting Clear Expectations
10:19 The Value of Competency Frameworks
12:44 The Importance of Ongoing Feedback
13:51 The Need for Clarity and Accountability
16:06 The Power of Competency Frameworks
17:08 The Impact of Competency Frameworks
19:14 The Importance of Repetition and Consistency
20:23 The Value of Pausing and Reflecting
22:17 The Challenges Faced by Women in Leadership
23:49 Balancing Feminine and Masculine Energy in Leadership
25:22 The Journey of Self-Acceptance
26:21 The Importance of Self-Knowledge and Empathy
29:06 The Value of Continuous Learning
32:32 The Power of Self-Acceptance
35:03 Conclusion and Call to Action