DiscoverAccendo Reliability Webinar SeriesLinking Customer Needs to Product Requirements and Robust Design
Linking Customer Needs to Product Requirements and Robust Design

Linking Customer Needs to Product Requirements and Robust Design

Update: 2025-04-08
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Linking Customer Needs to Product Requirements and Robust Design


podcast episode with speaker Rob Allen


Reliability engineers should have a clear understanding of how customer needs link to product requirements. Product requirements that have the most impact on customer needs should be considered in your design failure modes and effects analysis (DFMEA). This webinar will review the quality function deployment methodology (QFD), which identifies critical-to-quality (CTQ) requirements and supports requirements validation. We will also cover how the relative importance of CTQs can be used to determine DFMEA severity criteria.
This Accendo Reliability webinar was originally broadcast on 8 April 2025.





To view the recorded video/audio and PDF workbook of the event, visit the webinar page.

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Linking Customer Needs to Product Requirements and Robust Design

Linking Customer Needs to Product Requirements and Robust Design

Robert Allen