In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin dive into one of the most critical, yet often overwhelming, parts of building a scalable business: systems. They unpack the true meaning of S.Y.S.T.E.M. which stands for Save Yourself Time, Energy, and Money, and explain why it's the key to getting off the hamster wheel for good.
Tired of answering the same questions over and over? Feel like everything depends on you? Ben and David share practical, modern strategies for creating simple, effective systems for everything from answering the phone to delivering your product. They cut through the complexity and give you the tools and mindset shifts needed to start building a well-oiled machine that works without you.
If you're ready to stop being the bottleneck in your own business and start building an asset that has real value, this episode is your blueprint.
Episode Highlights:
00:00 – Welcome to the Max Your Business Podcast
04:32 – The acronym revealed: What S.Y.S.T.E.M. really stands for.
08:49 – The McDonald's principle: How systems create powerful consistency.
10:56 – Feeling overwhelmed? Where to start with building your first systems.
12:47 – The golden rule: "Systemise the routine, humanise the exception."
13:50 – The simplest system you can implement today: a phone script.
17:16 – A powerful leadership hack: How to stop being the answer machine for your team.
22:04 – The financial payoff: How systems dramatically increase the sale value of your business.
23:02 – If you get asked the same question twice, it's time to build a system.
30:16 – The best way to create a system: Document a task while you're doing it.
36:37 – Your Next Steps and the free workbook.

Key Takeaways:
Start with the Annoying Stuff: Begin by systemising the simple, repetitive, low-skill tasks that drain your time and energy.
Document As You Go: The most efficient way to build a system is to record the steps (via text, video, or audio) while you are actually performing the task.
Use the Tools You Already Have: Your smartphone is a powerful system-building tool. Use its camera and voice recorder to create easy-to-follow video and audio guides.
Systems Create Freedom and Value: A business that runs on proven systems doesn't rely on you, making it more scalable, less stressful, and far more valuable to a potential buyer.
Stop Answering Questions: If a team member asks a question that a system can answer, guide them to the system. This trains them to be self-sufficient and reinforces the process.
Consistency Builds Trust: Systems ensure every customer gets the same great experience, every time, no matter who on your team serves them.
🚀 Ready to build your well-oiled machine? Get your free Systems Workbook at maxmyprofit.com.au/systems and start saving yourself time, energy, and money.
Tune in to get the practical steps you need to make it happen. Don't miss this episode and be sure to subscribe for more expert advice every week.