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Managing Unhappy Customers in Your Painting Business

Managing Unhappy Customers in Your Painting Business

Update: 2025-07-23
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In this episode of Price. Sell. Paint., Jon and Michael break down real-world strategies for dealing with unhappy customers in the painting business. From staying calm under pressure to knowing when a refund can save the relationship, they share stories, mindset tips, and tactical advice for turning tense situations into professional wins. Whether you're a sales rep or a business owner, you'll walk away with tools to handle complaints without losing your edge.

This podcast is powered by PaintScout — The Ultimate Sales & Estimating Software for Painting Contractors. Learn more at https://www.paintscout.com/

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Managing Unhappy Customers in Your Painting Business

Managing Unhappy Customers in Your Painting Business

Jon Bryant & Michael Murray