Mapping Your Way to Success: Mastering Journey Mapping for Salesforce Business Analysts
Update: 2023-05-12
Description
In this comprehensive episode of the Salesforce BA Hub podcast, we explore the powerful technique of journey mapping and how it can elevate your skills as a Salesforce Business Analyst. Learn how journey mapping can help you better understand your customers, streamline business processes, and prepare for the certification exam. Dive into a real-world scenario as we share key concepts to remember for the exam and practical tips for mastering this essential skill.
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