Mapping the Customer Experience - Pete Saunders - Episode 117
Update: 2024-12-02
Description
In a recent discussion led by Charlie Hamer, co-founder of the Public Sector Network, he converses with Pete Saunders, a facilitator renowned for his expertise in customer journey mapping and service blueprinting. Their dialogue illuminates the importance of enhancing public service sector service delivery.
Pete Saunders , Consultant, Pete Saunders Consulting
For more great insights head to www.PublicSectorNetwork.co
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