Mini Chief: Mike Smith, Founder and CEO of Zero Co, on how to build a tribe of loyal customers
Description
“What are the things that I do daily to build and maintain relationships with people I deeply care about. And then I just do that to the people that are the next sphere out from me.”
This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode.
This Mini Chief episode features Mike Smith, Founder and CEO of Zero Co.
His full episode is titled How to build a tribe of loyal customers, creating a better world through business, and personal growth.
You can find the full audio and show notes here:
🎧👉 chiefmaker.com/350 👂
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Mike’s travels around the world exposed him to the devastating effects of plastic pollution, particularly in remote areas.
Inspired to find a solution, he founded Zero Co, an Australian company he launched in 2019 to eliminate single-use plastics in everyday household products by facilitating consumers to switch to eco-friendly, refillable alternatives.
Mike’s background was in advertising and marketing, and bringing products to market and he worked with some of the world’s largest brands, including Coca Cola. He then co-founded, launched and sold Hot Chip, a surfing technology start-up developed in collaborations with some of the world's best surfers and Billabong.
He was also the Co-Founder of Cake Wines, a disruptive winery that aimed to make wine fun again, which he scaled and sold to one of the biggest wine brands in Australia.
Mike is committed to broader environmental change, advocating for responsible production processes and raising awareness about the impact of plastic pollution on the planet.
In this CEO masterclass, we talk about:
✅ How to build a tribe of loyal followers for your organisation.
✅ On why a social enterprise can help you to balance meaningful work with making money.
✅ The evolution of Zero Co’s operating model from a buy-return-refill model to a circular economy model, and
✅ The immense work he has done on self-awareness and personal growth.
Stay epic,
Greg
Connecting with Mike Smith
You can connect with Mike via LinkedIn.
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