Navigating Mergers, Menus, and Milestones: Sandra Pineau-Boddison’s Aviation Story
Description
In this episode of The Open Skies Podcast, host Chris Glass welcomes aviation veteran Sandra Pineau-Boddison to discuss her remarkable career spanning decades in airline catering, onboard services, and customer experience. From her humble beginnings managing a cafeteria at Chelsea Catering to becoming Vice President at Continental Airlines and later leading critical roles through the Continental-United merger, Sandra shares stories of iconic cheeseburgers, evolving passenger expectations, and comfort food in the skies. She highlights the challenges of IROPs, aligning cultures during mergers, and delivering seamless customer experiences across regional and international fleets. Now serving as Chair at Intervine, a company specializing in wine, beverages, and snacks for airlines and cruise lines, Sandra discusses how the pandemic reshaped the industry and how Intervine continues to innovate post-COVID.
United States
