OmniChannel with CaféX
Update: 2018-03-16
Description
In this episode (sponsored by Ingenius), our hosts talk with Todd Lewis and Leigh Weinshelbaum from CafeX about Omni-channel communication.
Topics include:
- What Omni-channel communication means to the panel
- The need for OmniChannel Customer experience
- The push for omnichannel experiences by Millenial customers and employees
- Examples of great Omni-channel experiences
- Wesley Chapel Toyota
- Delta
- Discussion of CafeX features and capabilities
- LiveAssist for Dynamics 365
As always, you can reach out to our hosts on Twitter:
- Shawn (@crmhobbit)
- Scott (@fldservice_guru)
Our guests, Todd and Leigh can be contacted via email:
More information on LiveAssist for Dynamics 365 can be found at:
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