OpenAI, PayPal, and the future of e-commerce
Description
Sam and Roop fire up the mics for another episode of Little Talks to talk (what else?), AI. This week, they discuss OpenAI and PayPal's new partnership that could change how people shop online, turning ChatGPT into an AI-powered shopping mall.
Starting next year, products from PayPal merchants will appear in ChatGPT’s search results across categories like fashion, home improvement, and electronics. Shoppers will be able to browse and buy directly within ChatGPT using PayPal or Venmo, with natural, personalized conversations that adapt to individual tastes, budgets, and past behavior. Could this partnership shift online shopping away from Google and Amazon?
The gang thinks this collaboration could mark the start of a new kind of competition, an “AI commerce” era where shopping isn’t just about clicks and carts, but about who controls the conversation.
— Sam, Roop and Claudia
United States
