In this special episode of the Oracle University Podcast, Lois Houston and Nikita Abraham, along with Principal HCM Instructor Jeff Schuster, delve into the intersection of HCM and AI, exploring the practical applications and implications of this technology in human resources.

Jeff shares his insights on bias and fairness, the importance of human involvement, and the need for explainability and transparency in AI systems. The discussion also covers the various AI features embedded in HCM and their impact on talent acquisition, performance management, and succession planning. 

Oracle AI in Fusion Cloud Human Capital Management: https://mylearn.oracle.com/ou/learning-path/oracle-ai-in-fusion-cloud-human-capital-management-hcm/136722

Oracle Fusion Cloud HCM: Dynamic Skills: https://mylearn.oracle.com/ou/course/oracle-fusion-cloud-hcm-dynamic-skills/116654/

Oracle University Learning Community: https://education.oracle.com/ou-community

LinkedIn: https://www.linkedin.com/showcase/oracle-university/

Twitter: https://twitter.com/Oracle_Edu

Special thanks to Arijit Ghosh, David Wright, and the OU Studio Team for helping us create this episode.

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00:00

Welcome to the Oracle University Podcast, the first stop on your cloud journey. During this series of informative podcasts, we’ll bring you foundational training on the most popular Oracle technologies. Let’s get started! 

00:26

Lois: Hello and welcome to the Oracle University Podcast! I’m Lois Houston, Director of Innovation Programs here at Oracle University, and with me, is Nikita Abraham, Team Lead of Editorial Services.

Nikita: Hi everyone! Last week’s conversation was all about Oracle Database 23ai backup and recovery, where we dove into instance recovery and effective recovery strategies. Today’s episode is a really special one, isn’t it, Lois?

00:53

Lois: It is, indeed, Niki. Of course, all of our AI episodes are special. But today, we have our friend and colleague Jeff Schuster with us. I think our listeners are really going to enjoy what Jeff has to share with us.

Nikita: Yeah definitely! Jeff is a Principal HCM Instructor at Oracle University. He recently put together this really fantastic course on MyLearn, all about the intersection of HCM and AI, and that’s what we want to pick his brain about today. Hi Jeff! We’re so excited to have you here. 

01:22

Jeff: Hey Niki! Hi Lois! I feel special already. Thanks you guys so much for having me.

Nikita: You’ve had a couple of busy months, haven’t you? 

01:29

Jeff: I have! It’s been a busy couple of months with live classes. I try and do one on AI in HCM at least once a month or so so that we can keep up with the latest/greatest stuff in that area. And I also got to spend a few days at Cloud World teaching a few live classes (about artificial intelligence in HCM, as a matter of fact) and meeting our customers and partners. So yeah, absolutely great week. A good time was had by me. 

01:55

Lois: I’m sure. Cloud World is such a great experience. And just to clarify, do you think our customers and partners also had a good time, Jeff? It wasn’t just you, right?

Jeff: Haha! I don’t think it was just me, Lois. But, you know, HCM is always a big deal, and now with all the embedded AI functionality, it really wasn’t hard to find people who wanted to spend a little extra time talking about AI in the context of our HCM apps. So, there are more than 30 separate AI-powered features in HCM. AI features for candidates to find the right jobs; for hiring managers to find the right candidates; skills, talent, performance management, succession planning— all of it is there and it really covers everything across the Attract/Grow/Keep buckets of the things that HR professionals do for a living. So, anyway, yeah, lots to talk about with a lot of people!

There’s the functional part that people want to know about—what are these features and how do they work? But obviously, AI carries with it all this cultural significance these days. There’s so much uncertainty that comes from this pace of development in that area. So in fact, my Cloud World talk always starts with this really silly intro that we put in place just to knock down that anxiety and get to the more practical, functional stuff.

03:11

Nikita: Ok, we’re going to need to discuss the functional stuff, but I feel like we’re getting a raw deal if we don’t also get that silly intro.

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