Oracle Cloud Success Navigator – Part 2
Description
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Welcome to the Oracle University Podcast, the first stop on your cloud journey. During this series of informative podcasts, we’ll bring you foundational training on the most popular Oracle technologies. Let’s get started!
Lois: Welcome to the Oracle University Podcast! I’m Lois Houston, Director of Innovation Programs with Oracle University and with joining me today is Nikita Abraham, Team Lead of Editorial Services.
Nikita: Hi everyone! In our last episode, we gave you a broad overview of the Oracle Cloud Success Navigator platform—what it is, how it works, and its key features and benefits. Today, we’re continuing that discussion with Mitchell Flinn. Mitchell is VP of Program Management for Oracle Cloud Success Navigator, and in this episode, we’re going to ask him to walk us through some of the core components of the platform that we couldn’t get into last week.
Lois: Right, Niki. Hi Mitchell! You spoke a little about Cloud Quality Standards in our last episode. But how do they contribute or align with the vision of Oracle Cloud Success Navigator?
Mitchell: The vision for Navigator is to support customers throughout every phase of their cloud journey, providing timely advice to help improve outcomes to reduce cost and increase overall value.
This model is driven through Oracle Cloud Quality Standards. These standards are intended to improve the transparency and collaboration between customer, partner, and Oracle members of a project. This is a project blueprint to include the ability for business and IT users to align on project coordination, expectations, and ultimately drive tighter alignment.
Tracking key milestones and activities can help visualize and measure progress. You can build assessments and help answer questions so that at the right time, you have the right resources to make the right decisions for an organization.
Cloud Quality Standards represent the key milestone dates and accomplishments along the journey. You can leverage these to increase project transparency, reduce risk, and increase the overall collaboration. Cloud Quality Standards are proactive list of must haves leveraged by customers, partners, and Oracle. They're a collection of knowledge and lessons learned from thousands of implementations globally.
Cloud Quality Standards are partner agnostic and complimentary to all SI methodologies and tool sets. And they've been identified to address delivery issues before they happen and reduce the risk of implementations.
Lois: Ok, and a crucial component of Oracle Cloud Success Navigator is Oracle Modern Best Practice, or OMBP, right? Can you tell us more about what this is?
Mitchell: Oracle Modern Best Practices are based on distilled knowledge of our customers' needs gained from 10,000 successful delivery projects. They illustrate the business process components and their optimization to take advantage of the latest Oracle applications and technologies. Oracle Modern Best Practices comprise industry best practices and processes powered by Oracle technology.
Engineered in Fusion Applications, OMBPs simplify and streamline workflows. They enable organizations to leverage modern, efficient, and scalable practices. As we align our assets with OMBPs, there's a stronger connection between global process owners and business process innovation within a customer's organization.
Nikita: And how do they help deliver end-to-end success for businesses?
Mitchell: An OMBP approach involves a digital business process, so evolving and adapting in real time to changing market dynamics. End-to-end across the organization, so we're breaking down silos and ensuring there's operational agility and a seamless collaboration between departments.
We're leveraging emerging technologies, so utilizing AI, other cutting-edge technologies to automate routine tasks, enabling greater human creativity and unlocking new value and insights. And radically superior results, driving a significant improvement in measurable outcomes.
OMBPs are dynamic, and when regularly updated, they meet evolving customer needs and technologies. They're trusted, tested, and validated by Oracle experts and publicly available and download on oracle.com.
If you go to oracle.com and search modern best practice, you'll find more detailed introduction to Oracle Modern Best Practices. You'll also find Oracle Modern Best Practice business processes for domains such as ERP, EPM, Supply Chain, HCM, and Customer
Experience. We also have Oracle Modern Best Practices for specific industries.
Nikita: What are the key benefits of OMBP?
Mitchell: Revolutionary new technologies are available for organizations and business leaders. You might wonder how existing business processes are optimized with old technology and how they can drive the best solution. With more emerging technologies reaching commercial availability, existing best practices become outdated. And to stay competitive, organizations need to continuously innovate and incorporate new technology within their best practices.
In Oracle's definition of OMBPs, common business processes are considered historic input, but we also factor in what could be done with new technologies. And based on this approach, Oracle Modern Best Practices help us evolve with the organizational needs as market dynamics change, work end to end across organizations to eliminate department silos and ensure agility.
It allows us to use technologies such as AI to automate the mundane and unlock human creativity for new value and insight. This allows us to incorporate next generation digital technologies to enable radically superior, measurable results.
To achieve these, Oracle makes use of key differentiators such as analytics and AI and machine learning. Analytics are also known as business intelligence provides you with information in the form of pre-built dashboards, showing your key metrics in real time. Embedded analytic capabilities enable you to monitor business performance and make better decisions.
Lois: And what about AI and machine learning?
Mitchell: These focus on building systems that learn or improve performance based on the data that they consume. Smart digital assistants, recommendation engines, predictive analytics, they're all used within AI and machine learning to help organizations automate operations and drive innovation, and ultimately make better decisions faster.
Nikita: Mitchell, let’s move on to the Starter Configuration. Can you explain what it is and how it helps during a cloud implementation?
Mitchell: Starter Configuration is a predefined configuration of Oracle Cloud Applications aligned with the Oracle Modern Best Practices. It's very comprehensive and includes business processes in several domains, such as ERP, HCM, Supply Chain, EPM, and so on. It includes sample, master, and transactional data, and predetermined usernames, which aligns and tests based on the same use cases you saw in Oracle Modern Best Practices in Cloud Success Navigator.
Customers can request deployment of a Starter Configuration into their test environment. Oracle will run an automated process for replicating the configuration, master data, transaction data, and predetermined usernames from Oracle to the Oracle Cloud Applications Test Environment of the customer's choice. For best user experience, customers can add a basic level of personalization, such as their customer name, limited number of employees, suppliers, customers, and a few other items.
Starter Configuration’s delivered with predetermined step guides for comprehensive set of use cases. Using these, customers can relay the same use cases they've seen in Oracle Modern Best Practices and Success Navigator. In the Oracle Cloud Applications Test Environment Customer, we've been able to enable an in-app guidance using Oracle Guided Learning. This helps to make it easier for navigation through the business processes supported by the application.
Oracle can deploy the Starter Configuration in days, not weeks or months, which means the implementation partners don't need to invest time and effort for the first configurat
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