Summary
In this conversation, Dave Prior and Kate Kaiser discuss the challenges faced by non-technical project managers, particularly in overcoming fear and embracing difficult conversations. Kate shares her experiences in project management, emphasizing the importance of self-awareness, communication, and building trust with clients. They explore strategies for managing energy and maintaining transparency in client relationships, ultimately highlighting the significance of creating positive experiences in every interaction.

Takeaways
- Embracing fear can lead to better outcomes.
- Self-awareness is crucial in managing stress and energy.
- Being shameless helps in uncomfortable conversations.
- Asking questions is essential for clarity and understanding.
- Trust and honesty build strong client relationships.
- Every interaction should be a positive experience.
- Fear is a common experience; it's okay to feel it.
- Having a plan B can ease communication challenges.
- Project managers don't need to know everything; leverage your team.
- Building relationships is more important than the project itself.

Chapters
00:00 Introduction to Kate Kaiser and Her Background
03:21 Embracing Fear in Project Management
06:16 Navigating Non-Technical Challenges
09:17 Self-Awareness and Energy Management
12:09 Honesty and Transparency in Client Relationships
15:19 Building Trust and Positive Experiences
18:26 Closing Thoughts and Conference Preview

To learn more about the 2024 Digital PM Summit
- https://bureauofdigital.com/event/digital-pm-summit-2024

Contacting Kay
- Plank: https://plank.co/
- LinkedIn: https://www.linkedin.com/in/kayla-keizer/