The recent shift from reporting Impressions to Views may be causing confusion and will likely prompt questions from clients.

Historically, many of us considered views to be similar to impressions. But we're now seeing that views account for a wider range of interactions, including autoplay, looping, and multiple frames in a carousel. As a result, views can be up to 10 times higher than reach, whereas impressions typically hovered around 2 to 3 times reach. On Instagram specifically, research shows that views can be 25% higher than impressions, which is important to keep in mind.

This shift may lead to a decline in engagement rate percentages, since the larger view count inflates the denominator. It’s something clients may notice and question. It's also worth noting that an article in The Verge cautions that “views” can be misleading vanity metrics, as platforms often define them in ways that boost perceived performance without necessarily reflecting deeper engagement. For example, the article states that on Instagram, Facebook, TikTok, and YouTube Shorts, a view is often counted the moment autoplay begins. Facebook even includes views of static text or photos that appear on screen.

To help manage expectations, we strongly recommend flagging this change in your upcoming reports and client conversations. A brief note explaining the shift and why metrics may look inflated can go a long way in providing helpful context.

TLDR: 

• Expect bigger numbers: Views will likely be significantly higher than historical impressions, sometimes by 25 percent or even 10 times reach. 

• Cross-platform comparison improves: Meta’s shift to views aligns with how TikTok, YouTube, and X report metrics, making it easier to compare performance. 

• Context is crucial: A view might be a one-second autoplay or a repeated carousel swipe, not necessarily meaningful engagement. 

• Client guidance: Be sure to flag this shift and explain that it is a definitional change, not necessarily a reflection of stronger or weaker content performance.