In this episode of Akuttjournalen, we meet Eleanor Overgaard-Brown, a senior nurse in the Paediatric Intensive Care Unit (PICU) and Patient Liaison for London’s Air Ambulance at King’s College Hospital. She works at the intersection of advanced critical care and structured patient and family follow-up.

The episode highlights a critical yet often overlooked component of emergency medicine: continuity beyond the acute phase. Based on her clinical and operational experience, Brown discusses how structured follow-up, communication, and dignity directly influence patient safety, rehabilitation, and overall quality of care. The conversation challenges the notion that prehospital medicine ends at discharge, arguing instead that follow-up should be regarded as a core element of modern critical care.