DiscoverGive an Ovation: The Restaurant Guest Experience Podcast with Zack OatesPaul Damico of Global Franchise Group on What Really Drives Traffic
Paul Damico of Global Franchise Group on What Really Drives Traffic

Paul Damico of Global Franchise Group on What Really Drives Traffic

Update: 2025-09-29
Share

Description

Send us a text

Paul Damico joins Zack Oates to share what still wins guest loyalty today. His take is simple: nail the four walls first, then scale. With leadership across Blaze, Fuzzy’s, Global Franchise Group, Focus Brands, and Moe’s Southwest Grill, Paul explains how culture, training, and clean execution turn into traffic, while technology should remove friction rather than add it.

Zack and Paul discuss:
 • Why the in-store experience fuels long-term digital sales
 • The fundamentals that never change for restaurants
 • Cleanliness as a true traffic driver
 • Building a tech stack that feels seamless to guests
 • Training and culture as the core of execution

Thanks, Paul!

Links:
https://www.linkedin.com/in/damico5/
https://www.linkedin.com/company/blazepizza/
https://www.instagram.com/blazepizza/?hl=en

Comments 
In Channel
loading
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Paul Damico of Global Franchise Group on What Really Drives Traffic

Paul Damico of Global Franchise Group on What Really Drives Traffic

Ovation