DiscoverThe Contact Center CoachPodcast 118 - Teaching Confidence
Podcast 118 - Teaching Confidence

Podcast 118 - Teaching Confidence

Update: 2024-04-08
Share

Description

Can you teach confidence in the contact center? Yes you can! Join us to learn how to prepare, model, share success and invest in believing in your team.
Comments 
Top Podcasts
The Best New Comedy Podcast Right Now – June 2024The Best News Podcast Right Now – June 2024The Best New Business Podcast Right Now – June 2024The Best New Sports Podcast Right Now – June 2024The Best New True Crime Podcast Right Now – June 2024The Best New Joe Rogan Experience Podcast Right Now – June 20The Best New Dan Bongino Show Podcast Right Now – June 20The Best New Mark Levin Podcast – June 2024
In Channel
Podcast 135 - Podcast 135- How To Gain Dominion Over Your Contact Center & Achieve Superior Results

Podcast 135 - Podcast 135- How To Gain Dominion Over Your Contact Center & Achieve Superior Results

2024-10-1124:52

Podcast 134 - Are You Being Overcome By Contact Center Challenges, Or Bold Enough To Overcome Them?

Podcast 134 - Are You Being Overcome By Contact Center Challenges, Or Bold Enough To Overcome Them?

2024-09-2623:28

Podcast 133 - Building Unshakable Resilience- How Contact Center Leaders Thrive Through Adversity

Podcast 133 - Building Unshakable Resilience- How Contact Center Leaders Thrive Through Adversity

2024-09-1224:32

132 - Does Your Retention Strategy Lack Early Detection Of Departure Signals? How To Fix It NOW!

132 - Does Your Retention Strategy Lack Early Detection Of Departure Signals? How To Fix It NOW!

2024-08-3023:52

131 How Contact Centers Can Combat Remote Worker Disconnection & Build A Stronger Team

131 How Contact Centers Can Combat Remote Worker Disconnection & Build A Stronger Team

2024-08-2224:55

130 - Why Loneliness Is Impacting Your Remote Contact Center Agents - 8:14:24, 2.26 PM

130 - Why Loneliness Is Impacting Your Remote Contact Center Agents - 8:14:24, 2.26 PM

2024-08-1429:47

Podcast 129 - Walk The Talk - Why Functional Love In Contact Centers Is Essential For Success

Podcast 129 - Walk The Talk - Why Functional Love In Contact Centers Is Essential For Success

2024-08-0126:09

Podcast 128-Is Your Cell Phone Holding You Back? How to Regain Focus and Succeed in Your Career and Life

Podcast 128-Is Your Cell Phone Holding You Back? How to Regain Focus and Succeed in Your Career and Life

2024-07-2318:48

127 - Don’t Let Working From Home Hurt Your Contact Center Career

127 - Don’t Let Working From Home Hurt Your Contact Center Career

2024-07-1022:07

126 - How To Build Leadership Respect In The Contact Center

126 - How To Build Leadership Respect In The Contact Center

2024-07-0220:49

Podcast 125 - Four KeysTo Improve At Home Agent Engagement & Reduce Turnover In Contact Centers

Podcast 125 - Four KeysTo Improve At Home Agent Engagement & Reduce Turnover In Contact Centers

2024-06-2616:23

Podcast 124- Putting the Team in Teamwork for Your Contact Center

Podcast 124- Putting the Team in Teamwork for Your Contact Center

2024-06-0323:08

Podcast 123- Identifying Depression In The Contact Center

Podcast 123- Identifying Depression In The Contact Center

2024-05-2822:13

Podcast 122 AI Leadership Quick Hits - Volume III

Podcast 122 AI Leadership Quick Hits - Volume III

2024-05-1722:11

121-1. Does Your Leadership Strategy Lack Courage Leading To Poor Employee Engagement? Here’s How To Fix It Right NOW

121-1. Does Your Leadership Strategy Lack Courage Leading To Poor Employee Engagement? Here’s How To Fix It Right NOW

2024-05-0821:01

Podcast 120 AI - Safer, Better, Cheaper - 5:1:24, 4.19 PM

Podcast 120 AI - Safer, Better, Cheaper - 5:1:24, 4.19 PM

2024-05-0122:11

Podcast 119- PIP Or PEP (Performance Improvement Plan Or Performance Exit Plan

Podcast 119- PIP Or PEP (Performance Improvement Plan Or Performance Exit Plan

2024-04-2228:27

Podcast 118 - Teaching Confidence

Podcast 118 - Teaching Confidence

2024-04-0822:10

Podcast 117- Your Contact Center Should Be More Like Aruba

Podcast 117- Your Contact Center Should Be More Like Aruba

2024-03-2120:36

Podcast 116- Love The Results!

Podcast 116- Love The Results!

2024-02-2821:49

loading
Google Play
Download from Google Play
Castbox
Download from App Store
usUnited States
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Podcast 118 - Teaching Confidence

Podcast 118 - Teaching Confidence

The Contact Center Coach