Productivity in Healthcare: What It Is and How to Build It
Description
Summary
In this episode of the Healthcare Business Thrivecast, hosts Randall Cooper, Michael Kenihan, and Anthony Hirst discuss the critical themes of productivity and engagement in healthcare practices. They explore the challenges faced by new practitioners, the shift from commission-based to salary models, and the importance of setting clear expectations and fostering a culture of productivity. The conversation highlights the need for structured planning, measuring engagement, and adapting to generational changes in the workforce. The episode concludes with practical tips for enhancing productivity and engagement in clinical settings.
Takeaways
Productivity is not just about seeing patients; it's about effective time management.
Engagement is crucial for productivity; practitioners must feel connected to their work.
Setting clear expectations during induction can improve productivity.
The shift to salary models has changed how practitioners view their productivity.
Practice owners need to create a culture that encourages productivity and engagement.
Structured planning and clear objectives can help manage productivity effectively.
Feedback from colleagues can help measure engagement and productivity.
Practitioners should be encouraged to take on responsibilities beyond patient care.
Adapting to generational changes in expectations is essential for practice success.
Creating opportunities for professional development can enhance engagement.
Chapters
00:00 Introduction to Healthcare Business Thrivecast
01:10 The Importance of Productivity in Healthcare
03:58 Engagement vs. Productivity: A Generational Perspective
08:03 Salary vs. Commission: Shifting Payment Models
10:43 Incentivising Productivity in a Salary-Based Model
14:21 Delegation and Responsibility in Practice Management
17:57 The Role of Planning in Enhancing Productivity
22:26 Measuring Engagement and Productivity
25:07 Key Takeaways and Tips for Practitioners
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