What if repairs didn’t stall your schedule or drain your cash while invoices pile up? We sit down with Starwind Equipment Services’ president, Randi Glaszer, to unpack a smarter way to protect heavy equipment—one that matches the way contractors actually buy, finance, and fix their machines.

We break down how multi‑year physical damage insurance on admitted paper can be written to the life of a lease or loan, with rates locked, loss payees satisfied, and premiums often rolled into financing. Randi explains why Starwind pays 100% actual cash value up front instead of staging replacement cost, and how broad PDI protection follows the machine through real‑world risks like transit damage, overturn, flood, theft, and job site incidents. 

The real unlock is claims. Starwind assigns one adjuster to coordinate both PDI and ESC from day one, opening files together, paying verified labor during parts delays, and ensuring towing, cranes, and protection costs don’t slip through notice windows. We also talk eligibility, state availability, equipment age and exclusions, and why this model was built to advocate for small and mid‑sized contractors who can’t afford friction when iron is idle. If you want fewer surprises, faster releases from the dealer, and protection that keeps projects moving, this conversation is for you.

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