There is a growing problem of violence against caregivers in home-based care. In a recent survey, over 20% of caregivers reported violence at the hands of clients in the previous year, over 30% during their careers. Violence causes acute and long-term physical and emotional injury, leading to burnout, turn over and poor patient care. Home-based care leaders need to understand the risk to individuals and the agency and options to improve safety.

Learning Objectives

• Identify the five pillars of safety defined by NAHC’s Call to Action


• Recognize the role of culture in safety 


• Highlight the challenges of communicating about safety and risk in agency 

Timestamps

• (00:00:00 ) Welcome


• (00:01:11 ) Introduction to guests


• (00:01:47 ) Why this is important


• (00:09:45 ) The role of organizational culture in contributing to risk of violence


• (00:15:58 ) Generational perspectives on workplace safety


• (00:19:01 ) Balancing productivity and employee safety

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