There is a growing problem of violence against caregivers in home-based care. In a recent survey, over 20% of caregivers reported violence at the hands of clients in the previous year, over 30% during their careers. Violence causes acute and long-term physical and emotional injury, leading to burnout, turn over and poor patient care. Home-based care leaders need to understand the risk to individuals and the agency and options to improve safety.

Learning Objectives

• Define an organizational-level safety plan


• Recognize regulatory expectations for reducing the risk of violence


• Identify three to five interventions that leaders can implement to reduce risk of violence

Timestamps

• (00:00:00 ) Welcome


• (00:02:03 ) Introduction to guests


• (00:02:53 ) Employee training programs


• (00:06:23 ) Creating a comprehensive safety program


• (00:11:30 ) The importance of listening


• (00:19:12 ) The positive impact of addressing workplace violence


• (00:22:21 ) Final thoughts

Protecting Our People, a series from House Call, is brought to you by MedBridge. If you’d like to earn continuing education credit for listening to this episode and access bonus takeaway handouts, log in to your MedBridge account and navigate to the course where you’ll find accreditation details. If applicable, complete the post-course assessment and survey to be eligible for credit. The takeaway handout on MedBridge gives you the key points mentioned in this episode, along with additional resources you can implement into your practice right away.

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